Roof, gutter and exterior maintenance for housing associations

Our work is everything above head height and on the outside of the building: the roof, the gutters, the roofline and the walls. One team does the cleaning, the access and the replacements, so you aren't coordinating several contractors on the same address.

We work on houses, bungalows and blocks of flats, and we can combine services on one visit where a property needs more than one thing.

Most of what we do for landlords is repeat work: gutters emptied every year, roofs cleaned and then re-treated on a cycle. We work through a list of properties in an agreed order, grouped by area where we can so each day is spent working rather than driving.

You give us the addresses and the scope for each one. We survey before we price, agree the schedule with you, and keep each property's history so the next cycle starts from what we found last time.

We pick the access for each property at survey, not on the day. Low-rise work is usually done from Easi-Dec platforms, which reach about 6.5 metres, go up in under an hour and need no fixings into the wall. Taller buildings get scaffolding or a MEWP, and we use a gutter vacuum system where it means nobody needs to go up at all.

Every job is planned and set up to the Work at Height Regulations. We prepare a method statement and risk assessment for the work, and our trained team installs and takes down the access.

Each property gets its own record: before-and-after photos and a short written note of what we did, what we found and anything that needs attention. Slipped tiles, damaged gutters or signs of rot are flagged with photos, so you can raise the repair without sending someone out to look.

The report comes to you as a PDF.

Your tenants are at home while we work, so we plan for them. They are told before we arrive, we knock on the day, and we let neighbours know we're there. Most of our work needs no access inside the property.

Platforms are set up and taken down quickly, mess is contained, and all waste leaves with us. Where an outside tap would help, we ask first.

We phone each tenant to arrange access at least 48 hours ahead, and more often than not the visit is booked a whole week in advance. If nobody's in when we call round, we leave a "sorry we missed you" card with our details so they can get in touch.

Programme work is priced per property, from the survey and the scope you set. You see the cost of each address, so it can be charged to the right budget or block, and the programme can grow or shrink without the rest being re-quoted.

Access is priced into each property's rate. Anything we find that's outside the agreed scope is reported and quoted on its own, never done and added to the bill.

Our minimum order is £850 + VAT for a one-person team.

We're Constructionline Gold and SSIP accredited, and our teams are IPAF trained for powered access and PASMA trained for mobile towers.

We carry £5 million insurance, and we're registered on the In-tend procurement portal.